Frequently Asked Questions

Your E-Bike Questions, Answered!

Thinking about joining the e-bike revolution? It's a big decision, and you've probably got a few questions. We've put together some answers to the most common queries we hear to help you on your journey. If there's anything else you'd like to know, don't hesitate to get in touch!

How do I choose the right size e-bike?

Finding the perfect fit is key to a comfortable and safe ride! Most of our bike product pages have a size guide. You'll typically choose based on your height. If you're between sizes, it's often best to go for the smaller size for a more nimble feel, or the larger size for more stability at speed. Feel free to contact us with your height and inseam measurement, and we'd be happy to give you a personalised recommendation!

What is the average range of an e-bike battery?

The range of an e-bike can vary a lot, typically from 20 to over 100 miles on a single charge. It depends on several factors: the battery capacity (measured in Watt-hours or Wh), the level of assistance you use, the terrain (hills will use more power!), the rider's weight, and even the weather. A battery like the Bosch PowerTube 625Wh offers a fantastic range for long adventures.

What's the difference between a hub motor and a mid-drive motor?

A hub motor is located in the centre of the front or rear wheel, directly driving the wheel. They are often found on more affordable, city-focused bikes. A mid-drive motor is located in the middle of the bike frame where the pedals are, driving the crank. This provides a more natural, balanced feeling like a traditional bike and is generally better for climbing hills. Most of our performance bikes, like the Amperio Apex Pro eMTB, use mid-drive motors for superior performance.

Are electric bikes legal to ride in the UK?

Absolutely! In the UK, e-bikes (or EAPCs - Electrically Assisted Pedal Cycles) are perfectly legal to ride without a license, tax, or insurance as long as they meet certain rules. The motor must not exceed 250 watts of power, and the electrical assistance must cut out when you reach 15.5 mph (25 km/h). All the e-bikes we sell at Amperio are fully compliant with UK law.

How can I maintain my e-bike for best performance?

Great question! Regular maintenance will keep your e-bike running smoothly for years. Key things to remember are: keep your battery charged (don't leave it completely flat for long periods), keep your tyres properly inflated, clean your chain and drivetrain regularly, and check your brakes. We recommend a professional service at least once a year. We stock everything you need, from brake pads to cleaning supplies!

Can I use the Cycle to Work scheme at Amperio?

Yes, you can! We're proud to support the Cycle to Work scheme, which is a brilliant way to save money on a new e-bike and spread the cost. The scheme allows you to get a bike and accessories tax-free through your employer. Check our dedicated Cycle to Work page for more information on how to apply.